Terms & Conditions
Please read these Terms carefully before using heartcheckapp.
Educational only — not a medical device.
This service does not provide diagnosis, treatment, or medical decision support.
If you have urgent symptoms, call emergency services 112 (EU) / 911 (USA) or seek urgent care.
Website analytics (global website only):
This page is part of the heartcheckapp global website and uses
Google Tag Manager only after your consent is recorded via CookieYes.
The heartcheckapp app does not use advertising SDKs and does not track users for advertising.
Provider
CardivAI GmbH
Am Euro Platz 2, Gebäude G
A-1120 Vienna, Austria
Email: office@cardivai.com
Support: support@heartcheckapp.com
Commercial register: FN 451769t
VAT ID: ATU 71002719
Jurisdiction: Vienna, Austria
Effective date: 1 January 2026
Applies to: heartcheckapp website, chat, and wellness report services
Terms and Conditions
1) Scope & acceptance
- These Terms govern your use of heartcheckapp (website, chat, and wellness report services).
- By using the Service or completing payment, you agree to these Terms.
- If you do not agree, do not use the Service.
2) Nature of the service
- Educational only — not a medical device.
- No diagnosis, treatment recommendations, or clinical decision support.
- Always consult a qualified clinician for healthcare decisions.
3) AI model & accuracy
- Content may be incomplete or inaccurate; it is provided “as-is”.
- You are responsible for how you use information from the Service.
4) Payment & delivery
- Payments are processed via Stripe.
- After successful payment, we generate and deliver your wellness report to your email.
- Non-refundable once the report has been generated.
5) Data protection
We apply privacy safeguards and process data only as needed to provide the Service. For details, see Imprint / Data Privacy.
6) User obligations
- Use the Service lawfully and for personal educational/wellness purposes.
- Do not misuse, attempt to reverse-engineer, or disrupt the Service.
- You confirm you are at least 18 years old.
7) Limitation of liability
- To the fullest extent permitted by law, we are not liable for indirect or consequential damages.
- Our total liability is limited to the amount you paid for the specific Service.
8) Governing law
These Terms are governed by the laws of Austria, and disputes are subject to Austrian courts to the extent permitted by law.
Safety notice:
Educational only — not a medical device. This service does not provide diagnosis, treatment, or medical decision support.
If you have urgent symptoms, call emergency services 112 (EU) / 911 (USA) or seek urgent care.