Imprint & Data Privacy
Educational only — not a medical device. No diagnosis, treatment, or medical decision support.
App Privacy Summary:
We collect email address and user ID for account access. We process
health-related information and user content you choose to provide (chat and optional uploads)
only to provide app functionality (chat sessions, report generation, delivery, security).
No tracking. No advertising.
Imprint
Controller: CardivAI GmbH
Am Euro Platz 2, Gebäude G
A-1120 Vienna, Austria
Email: office@cardivai.com
Support: support@heartcheckapp.com
Commercial register: FN 451769t
VAT ID: ATU 71002719
Jurisdiction: Vienna, Austria
Data Privacy
1) Data we collect / process (app functionality only)
- Email address (account access and support).
- User ID (account identifier).
- Health-related information you choose to provide in chat and/or uploads.
- User content (chat text; optional document images/PDFs you upload).
- Purchase status (confirmation that payment succeeded; we do not store card numbers).
- Security/operational logs needed to operate and protect the service.
2) What we do not do
- No tracking across apps or websites for advertising or advertising measurement in the app service.
- No advertising networks in the app.
- We do not sell personal data.
3) Document uploads & retention
- Uploads are optional. You can use the service without uploading documents.
- Uploaded documents stored for processing are deleted automatically after approximately 24 hours.
- Wellness reports are generated from your inputs and are designed to minimize direct identifiers where feasible.
4) Processors
- AWS (hosting, storage, security).
- Stripe (payment processing). We do not receive your full card number.
- CookieYes (website consent management).
5) Your rights
You may request access, correction, or deletion by contacting office@cardivai.com or support@heartcheckapp.com.
Website analytics (global website only):
This page is part of the heartcheckapp global website and uses
Google Tag Manager only after your consent is recorded via CookieYes.
The heartcheckapp app does not use advertising SDKs and does not track users for advertising.
Safety notice:
Educational only — not a medical device. This service does not provide diagnosis, treatment, or medical decision support.
If you have urgent symptoms, call emergency services 112 (EU) / 911 (USA) or seek urgent care.